Papa Wallet - User Account Terms and Conditions
Welcome to Papa Wallet, a digital payment solution provided by Foodpapa. These Terms and
Conditions govern your use of the Papa Wallet services. By registering, accessing, or using
Papa Wallet, you agree to abide by the following terms:
1. Eligibility
By creating an account, you confirm that you meet this requirement.
2. Account Registration
- You must provide accurate, current, and complete information during the registration process.
- You are solely responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately in case of any unauthorized access or security breach.
3. Use of Wallet
- The wallet enables you to store, send, and receive funds for purchasing products or services through Foodpapa or its affiliated platforms.
- Funds added to Papa Wallet are non-interest-bearing and can only be used within supported platforms.
- Misuse of the wallet, including fraudulent activity or policy violations, may lead to suspension or termination of your account.
4. Loading and Withdrawing Funds
- Funds can be added using supported payment methods such as bank transfers, debit/credit cards, or mobile wallet integrations.
- Withdrawals may be subject to verification, processing timelines, and minimum/maximum thresholds.
- Papa Wallet reserves the right to decline or reverse any transaction that violates our policies.
5. Refunds and Disputes
- Refunds for failed or canceled transactions will be processed as per our refund policy.
- Disputes regarding wallet balances or transactions must be reported within 7 days of occurrence.
- Papa Wallet will investigate disputes and resolve them in accordance with applicable laws and internal policies.
6. Fees and Charges
- Transaction fees, if applicable, will be transparently displayed before you confirm any operation.
- You agree to pay all applicable charges and taxes related to your wallet activity.
7. Account Suspension or Termination
We reserve the right to suspend or terminate your Papa Wallet account at any time for:
- Violation of these terms.
- Fraudulent, illegal, or suspicious activity.
- Requests by regulatory authorities or legal requirements.
8. Data Protection and Privacy
Your personal and financial information will be handled in accordance with our [Privacy Policy].
By using Papa Wallet, you consent to the collection and use of your data as described therein.
9. Limitation of Liability
Papa Wallet is not liable for:
- Any indirect, incidental, or consequential damages.
- Delays or failures due to external factors, such as network outages, third-party systems, or force majeure events.
10. Changes to Terms
Papa Wallet reserves the right to update or modify these Terms at any time. Continued use of
the wallet after such changes constitutes your acceptance.
11. Contact and Support
For any queries or issues related to Papa Wallet, please contact our support team.
